Parental Guardianship for Minors

Parental Guardianship Program for Minors in Online Games by Qingdao Lanfei Interactive Entertainment Technology Co., Ltd.

The "Parental Guardianship Program for Minors in Online Games" is an initiative launched by Sina Weibo Micro-Game Platform in accordance with relevant national regulations, under the guidance of the Ministry of Culture of the People's Republic of China. It is a public welfare campaign aimed at strengthening parents' guardianship over minors' participation in online games, guiding minors to engage in online games in a healthy and green manner, and fostering harmonious family relationships. The program provides a practical method and a channel for parents to implement supervision, making it possible for parents to correct the behavior of some minor children who are addicted to games. This public welfare campaign fully reflects the high sense of social responsibility of China's online game industry, its attention to the legitimate rights and interests of minor players, and its aspiration to contribute to building a harmonious society through concrete actions.

Tips for Minors to Engage in Online Games Healthily

• Actively control game time. Games are only a supplement to study and life. Minors should actively participate in various offline activities and let their parents know about their behaviors and experiences in online games.
• Do not engage in game settings that may consume a lot of time. Do not play large-scale role-playing games or games with Player-Killing (PK) settings. Student minors should spend no more than 2 hours playing games per week and no more than 10 yuan on in-game purchases per month.
• Do not regard games as a spiritual anchor. Especially when encountering pressure and setbacks in real life, minors should communicate and confide more with family members and friends, rather than relying solely on games to relieve stress.
• Develop a positive and healthy attitude towards games. Overcome psychology such as comparison, showing off, hatred and revenge, and avoid forming bad online behavioral habits such as bullying the weak and robbing others.
• Pay attention to protecting personal information, including personal family and friends' identity information, addresses of family, school and workplace, and phone numbers, to guard against online traps and cybercrimes.

Application Process for Parental Guardianship

The parental guardianship system fully takes into account the actual needs of parents. When parents find that their children are overly addicted to games, they can provide legal guardian qualification certificates, the name and account of the game played by the child, and the parents' expectations for the intensity of restrictions. Several restrictive measures can be taken for the account of the child who is addicted to online games to address the bad phenomenon of minors' addiction to online games. For example, restricting the time interval and duration of the child's daily game play, allowing games only on weekends, or completely prohibiting game play.

If parents find that their children are overly addicted to games, please call our customer service hotline at 4000039581 to apply for guardianship. Our customer service staff will record your contact information and send you the relevant application materials. After preparing the materials, you can send them to us by fax or express delivery. If the materials are complete, we will process the application immediately; if the materials are incomplete, we will contact you by phone as soon as possible to request supplementary materials before processing.

Inquiry about Parental Guardianship Application Progress

If you have applied for the parental guardianship service, you can inquire about the latest processing progress of your submitted service application through our customer service, such as whether the fax has been received, whether additional information needs to be submitted, and whether the account has been processed. During the service period, if you have questions about the information to be submitted, the processing result, or any other issues, you can contact us at any time. We will assign a dedicated customer service supervisor to provide you with consulting services or assist and guide you in solving the problems.

Guidelines for Parental Guardianship Application

The "Parental Guardianship Program for Minors in Online Games" is an initiative launched by Sina Weibo Micro-Game Platform in accordance with relevant national regulations, under the guidance of the Ministry of Culture of the People's Republic of China. It is a public welfare campaign aimed at strengthening parents' guardianship over minors' participation in online games, guiding minors to engage in online games in a healthy and green manner, and fostering harmonious family relationships. The program provides a practical method and a channel for parents to implement supervision, making it possible for parents to correct the behavior of some minor children who are addicted to games. This public welfare campaign fully reflects the high sense of social responsibility of China's online game industry, its attention to the legitimate rights and interests of minor players, and its aspiration to contribute to building a harmonious society through concrete actions.

The specific implementation rules are as follows:

Application Eligibility:

• The applicant must be the legal guardian of the minor under guardianship;
• The minor under guardianship of the applicant must be under 18 years of age;
• The applicant must be a citizen of mainland China, excluding residents of Hong Kong, Macao and Taiwan.

Materials to be Submitted for Application (contact customer service to obtain forms):

• Guardian Information Form (including a copy of the guardian's identity certificate);
• Minor Under Guardianship Information Form (including information about the game played by the minor under guardianship and a copy of the minor's identity certificate);
• Duly filled, printed and hand-signed "Application Form for Parental Guardianship of Minors in Online Games", "Letter of Guarantee" and "Power of Attorney" (download, fill out, print and sign);
• Documents proving the guardianship relationship between the applicant and the minor under guardianship (household registration book or certification issued by relevant authorities).

Application Methods:

• Telephone Service: 4000039581 (24/7, including working days Monday–Friday).
• Fax Service: 4000039581 (24/7).
• Mailing Service: Room 201, Building 3, Creative 100 Industrial Park, No. 100 Nanjing Road, Qingdao City. Attention: Panda.

Other Requirements:

• The applicant shall submit complete materials and supplement any missing information in a timely manner; assistance from someone familiar with computers/the Internet/games is recommended to provide detailed materials.
• The applicant shall ensure that the submitted information is true and valid; if false information or forged documents are provided, our company reserves the right to pursue legal responsibility.

Supervision Method: Account Suspension

The account of the minor under guardianship will be suspended in accordance with the guardian's request. The suspension will remain in effect until the minor reaches the age of 18 and submits an application for account reactivation.